Ashford is the #1 orthodontic laboratory in the UK with a reputation for exceptional customer service and high-quality products. With a customer base across the UK, the Ashford facility has expanded since joining the ALS group with significant investment in new technology to enable advanced production techniques.
*Based on our state-of-the-art 24,000 sq ft facility
Our StoryIn 2001, director Sean Thompson created Ashford Orthodontics in pursuit of his long-standing desire to run a first-class specialised orthodontic laboratory.
Over 70 staff, four facilities and hundreds of clients later, Ashford has gone from strength to strength with consistent year-on-year growth, now servicing a majority of NHS contract holding practices.
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Our Team
Craig joined Ashford as a director in 2005 and has over 25 years of experience working in laboratories. Craig makes the most of his free time with his partner, kids, French bulldog, playing golf, and travelling.
Managing Director
Rich joined in 2018 and leads our commercial functions for the company. Previously, Rich completed a degree in Business Studies (BA Hons) and a Masters in Marketing (MSc), and spent six years at Nike. He is also studying for a PhD in marketing during his spare time!
Commercial Director
Layla joined Ashford in 2017 and oversees our Operations. Layla studied Environmental Biology (BSc Hons) and has a background in Resource Management and call centres. Keeping busy outside of work, Layla supports her son’s U15s football team and explores her hobby for fell walking.
Operations Manager
Kaley has 16 year experience specialising in Management, Supply Chain and Operations with Nike. Outside of work, Kaley loves entertaining her friends and family as well as spending time with her two daughters, Ruby & Tilly.
Operations Development Manager
Dave has 31 years of experience, joining us in 2008. As part of the senior leadership team, he is responsible for production and quality control. Dave represented England at junior level in football and has been a keen cricketer for 20 years at Corbridge Cricket Club.
Production Manager
With us since 2009, Paul has 33 years experience. As part of the senior leadership team, he is responsible for production and training. Out of hours, Paul enjoys playing cricket, golf and spending time with his family and dogs (two very energetic Springer Spaniels!).
Production Manager
Sarah operates as a lead point of contact for any matters specific to your account. Sarah has a background in sales and finance, with a first-class degree in Accountancy. In her spare time, she enjoys travelling and spending time with family and friends.
Sales Support and Account Manager
What our clients say
The team at Ashford has always been very helpful and a special thanks goes to Kye from the Digital Team. He has always been really helpful and supportive and at times he works wonders! Thank you for your assistance throughout time!
Gustavo Vieira – Clinic and Operations Manager
Wimbledon Orthodontics
We’ve worked with Ashford for many years now. We wouldn’t go anywhere else. Their service, products and the team there are exceptional.
Gavin Bennett – Managing Director
Queensway Orthodontics
“We would recommend Ashford Orthodontic Lab as we are very happy with their service. We use them on all our four branches and for various appliances. They offer high quality service at a very reasonable price.”
Rosy Oli – Practice Manager
Richmond Orthodontics
“Ashford Lab are a reliable lab for all lab work for all our patients, always sticking to guaranteed delivery times and more importantly, the lab work is always of the best quality. Would highly recommend and brilliant customer service to go with the quality.”
Megan Goring – Practice Manager
Pallant Orthodontics
We have been a customer of Ashford Orthodontics since 2018, the partnership we have created is second to none. The team at Ashford are always on hand to help with any enquiries
Their laboratory work they provide is of the highest standard, which results in our patients being overjoyed. Looking forward to our future working alongside Ashford Orthodontics.
Rhiannon James – Practice Manager
Orthodontic Centre Swansea
“Digital working improves the patient experience and reduces clinical time, it’s important to use the correct laboratory with digital workflow and Ashford Orthodontics years of experience means that they have the knowledge to help the clinician with any problems they may encounter” – Paul Scott, {My}Orthodontist Leeds.
