Sean founded Ashford in 2001 after being in the industry since 1982, gaining valuable experience in both commercial and hospital labs. Sean retired in July 2021 but will always be at the heart of Ashford.

Sean Thompson


Craig joined Ashford as a director in 2005 and has over 25 years of experience working in laboratories. Craig makes the most of his free time with his partner, kids, French bulldog, playing golf, and travelling.

Craig Stevens

Managing Director

Graeme joined Ashford as a director in 2005 having worked in dental technology since 1982. Graeme qualified as a dental technician in 1984 and further studied for his advanced orthodontics qualifications. In his spare time, Graeme has a passion for music, walking and keeping fit in the gym.

Graeme Winyard

Technical Lead

Rich joined in 2018 and leads our commercial functions for the company. Previously, Rich completed a degree in Business Studies (BA Hons) and a Masters in Marketing (MSc), and spent six years at Nike. He is also studying for a PhD in marketing during his spare time!

Rich Dodds

Commercial Director

Dave has 31 years of experience, joining us in 2008. As part of the senior leadership team, he is responsible for production and quality control. Dave represented England at junior level in football and has been a keen cricketer for 20 years at Corbridge Cricket Club.

Dave Newton

Production Manager

With us since 2009, Paul has 33 years experience. As part of the senior leadership team, he is responsible for production and training. Out of hours, Paul enjoys playing cricket, golf and spending time with his family and dogs (two very energetic Springer Spaniels!).

Paul Newton

Production Manager

Layla joined Ashford in 2017 and oversees our Operations. Layla studied Environmental Biology (BSc Hons) and has a background in Resource Management and call centres. Keeping busy outside of work, Layla supports her son’s U15s football team and explores her hobby for fell walking.

Layla Marshall

Operations Manager

Kaley Boreham

Business Development Manager

Gabby Mikulcova

Automation & Manufacturing Manager

Sarah operates as a lead point of contact for any matters specific to your account. Sarah has a background in sales and finance, with a first-class degree in Accountancy. In her spare time, she enjoys travelling and spending time with family and friends.

Sarah Brown

Account Manager

Kye joined Ashford in 2016 and has helped grow our digital department into the UK’s leading orthodontic digital department. Kye has a degree in Sports Development from Sunderland University. Kye is an avid football fan and loves going to gigs and music festivals!

Kye Horn

Digital Lead

Hannah oversees both our admin and dispatch departments to ensure all work is correct and back in time for your patient’s appointments. Hannah has a background in Sales and customer management. Outside of work, Hannah spends time with baby Harry and Milo the Pug!

Hannah Bird

Admin Team Leader

Steph has 13 years orthodontic experience, and worked at Newcastle Dental Hospital for 11 years prior to joining Ashford in 2019. Steph studied Dental Technology at Edinburgh’s Telford College. Outside of work, Steph spends her time with her son, Finn.

Steph Mitcheson

Department Supervisor

Kelly Parker

Department Supervisor

Nathan Connolly

Department Supervisor

Gary oversees the casting of all impressions and ensures the quality of every model is to standard. Gary joined Ashford in 2015 and has a background in manufacturing. In his spare time, Gary is an avid golfer and loves to walk in the lake district!

Gary Maratty

Department Supervisor

Neil joined Ashford orthodontics in 2019 as part of the Admin Team before being appointed as Business Support Analyst. He has a background in project engineering/management & was UK Service Manager for Liebherr Transportation Systems & Ko KG.

Neil Briggs

Business Analyst

Technical Department

We have a large team of highly-trained, GDC & OTA registered Orthodontic Technicians. They ensure all Twin Blocks, URAs, TPAs and Quad Helix’ are hand-crafted with care and skill.

Technical Department


Retention Department

Retention is for life so turnover’s key for these members of staff, whose skills are second-to-none. They successfully supply over 10,000 retainers a month!

Retainer & Aligner Department


Customer Service

We have an approachable and eager-to-help customer service team who are here to answer any queries you have. Our admin department also processes all work to be booked in and delivered on time.

Customer Service


Casting Department

Our hard-working plaster specialists cast traditional impressions for those who have not yet made the switch to digital. Ask about how we can enable your models to be digitised.

Casting Department


Digital Department

Ashford was one of the first orthodontic labs to embrace the digital era of orthodontics. We now have a dedicated team of Digital Technicians to support your practice’s digital workflow.

Digital Department